In response to a confidential document leak jeopardizing a major tech company’s reputation and stock value in Europe in 2020, Riskey swiftly executed a crisis communication plan within three days of commission, leveraging our AI-driven risk analysis model. The leaked document exposed the company’s lobbying strategies against impending regulations, triggering public outrage and regulatory scrutiny. Riskey’s comprehensive crisis response prioritized transparency, accountability, and proactive communication.
The devised plan featured a detailed escalation framework, a dedicated incident response team, and defined roles and responsibilities for crisis management specific to the client’s business hierarchy. Through Riskey’s consulting services, the company effectively navigated the crisis, showcasing accountability and commitment to regulatory compliance. Riskey also creates a practical roadmap to effectively return to daily business without affecting the operations of the client’s business. Riskey’s crisis management services played a crucial role, providing a structured response plan that emphasized transparency and accountability, ultimately ensuring the company’s successful recovery from the crisis.
Despite an initial dip in stock value post-leak, the market exhibited renewed confidence within months. The client reported strong financial results for the fiscal year and approximately 56.9 billion euros for the fourth quarter. The client also accounted for the largest tech company market share in Europe 27 reflecting the regained trust in the company’s management and prospects.
“Task force model for the Incident Response Team is a great idea to keep production systems agile and smooth as is a path laid back to normal business”.
